Cookie Policy

Cookies

You can configure your browser to inform you when a website uses cookies.  Please be aware that some sections of our website may become inaccessible or malfunction if you disable or reject cookies.

Change of Purpose

We will only use your personal information for the purposes for which it was acquired, unless we reasonably believe that we need to use it for another reason and that reason is consistent with the original purpose. Please email sales@furniturenextday.com if you would want an explanation of how the processing for the new purpose is compatible with the original purpose.

You will be informed and given the legal justification if we need to use your personal information for a purpose that is unrelated to the original purpose.

Please be aware that in cases where doing so is required or permitted by law, we may process your personal data without your knowledge or consent while still adhering to the aforementioned guidelines.

Parties who we may share your Personal Information with

• Employees of Furniture Next Day e.g. for the purposes of processing your query or order
• External 3^rd party companies e.g. for the purposes of delivery of your order
• Providers – e.g. IT companies, advertising companies
• Professional companies – e.g. auditors, insurers etc
• UK Government Agencies – e.g. HMRC
• Social Media Platforms

Third parties are only permitted to use personal information that we provide to them for the specified reason it was provided. 

We use Google Analytics to trace users access to and around our website.  We will monitor people who add to their basket but do not complete the transaction and we may follow up with them to find out why.  You can find out more information about how Google Analytics works on their information page.

We will never share your personal information outside of the European Economic Area (EEA)

Protection of your Data

We have put in place the necessary security measures to guard against the unintentional loss, alteration, disclosure, or use of your personal information. Additionally, we only allow employees, agents, contractors, and other third parties who have a business need to know access to your personal information. They have a confidentiality obligation and will only act in accordance with our instructions while processing your personal data.

When we are legally obligated to do so, we will notify you and any relevant regulator of a breach and will have procedures in place to deal with any suspected personal data breach.

Retention of Personal Data

For tax purposes, we are required by law to retain certain basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for 6 years after they stop being our clients.

You may ask us to erase your data in certain situations; for more details, see the section below on your legal rights.

In rare cases, we may anonymise your personal information (making it impossible to link it back to you) for research or statistical reasons, in which case we may continue to use this data indefinitely without further informing you.

Your Legal Rights

You have the following rights with regard to your personal data, unless you are exempt from those rights under the data protection laws:

• The right to request that we update and correct any of your personal data that is incorrect or have become out of date.
• The right to ask us to delete your personal data where it is no longer a legal a requirement for us to keep it.
• The right to withdraw your consent for us to process your personal information, where consent was required for the processing of your data.
• The right to request a copy of your personal data and to transmit that data directly to another Data Controller (data portability) where applicable. e where our processing is based on the consent or is necessary for the performance of our contract with you or where we process your data by automated means.
• Where there is a dispute about the accuracy of your personal information or about how it is being processed, you have the right to request that a restriction if placed on further processing.
• The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

If you wish to enforce any of your rights listed above, please contact us on sales@furniturenextday.com

We will not usually charge you for access to your personal data.  Charges may be applied if we determine that your request is unreasonable or repetitive.  In extreme circumstances, we may refuse to process your request

Request in relation to your personal data will normally be processed within 14 working days. We will notify you if your request will take longer than this.

Security check for information

Before we can process any requests from you in relation to your personal data, we will need you to supply specific information to help us confirm your identity and ensure we do disclose your information to someone else.

Changes to this notice & Your Personal information

This version was created on 15.09.23.

If it your responsibility to inform us of any changes to your personal information that you supplied to us.  We will not be held responsible for holding out of date data if you have not informed us of any changes.