Returns Policy
Returns
- You have the right to cancel your order within 14 working days of receiving your order, and to receive a full refund for the product, less any costs incurred for delivery and/or collection.
- If you wish to return an item, you must: -
- Inform us in writing by e-mailing sales@furniturenextday.com
- Return the product (s) to us in the same condition that you received them, at your own cost and own risk. It is your responsibility to take reasonable care of the products while in your possession. Failure to comply with this may result in reasonable deductions being made from your refund.
- Return the complete product. Part products have no resale value and therefore a refund cannot be processed if the returned product is not complete.
- When a returned product has been received and a refund is authorized, we will refund you using the same method you used to pay for the product. You will receive confirmation of the amount being refunded and the approx. date that you will receive the refund.
Get Your Furniture Faster
Need your furniture in a hurry? Selected products are available for next-day dispatch, helping you receive your order as quickly as possible.
Simply look for the Next-Day Dispatch button on product pages and contact our team to check availability.
How it works?
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Step 1: Find Your Product
Browse our website and find the furniture you love.
On eligible product pages, you'll see our:
🚚 Need It Tomorrow? Check Availability
button located above the product information.
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Step 2: Contact Us Via WhatsApp
Click the button and you'll be taken directly to WhatsApp with the product information already included in your message.
Our team will check:
✓ Stock availability
✓ Warehouse location
✓ Delivery options
✓ Estimated delivery timeframe
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Step 3: Get Confirmation
We'll confirm whether next-day dispatch is available for your chosen item and provide any additional delivery charges before you place your order.
We typically respond within the hour during business hours.